Sales Terms

Terms of Sale


The following Terms of Sale govern a purchase of any products offered for sale by Planet Lighting Ltd ('Planet') on any of the web sites owned and controlled by the Company including:

www.planetledstrip.co.uk

www.planetlighting.co.uk

These Terms of Sale detail the rights and obligations as well as limitations and exclusions that may apply to you (the ‘Customer’). By placing an order, you acknowledge that you have read, accepted and agree to be bound by these Terms of Sale without limitation or qualification. 

Planet reserves the right to change these Terms of Sale without prior notice.

1) Products. 

Planet may discontinue any product at any time without notice. The product prices displayed on this Site do not include shipping and handling unless specified but do include VAT at the prevailing rate.

 2) Price Errors.

Planet endeavours to ensure all product prices are correct at all times. If product price errors are discovered, they are promptly corrected on our system and the corrected price will apply.  We will notify you in the unlikely event that your order includes products that were incorrectly priced.  We reserve the right to cancel all or part of any order containing one or more products with a pricing error.

3) Orders. 

All orders placed on Planet are not binding until accepted by us. Planet reserves the right, without prior notification, to limit the order quantity on any item and/or refuse service to any customer. Verification of information may be required prior to the acceptance of any order.

4) Payment. 

Payment can be made with any Visa or MasterCard debit or credit card. Your credit card will be charged when your order is placed.

5) Delivery. 

All goods will be shipped within 2 business days unless otherwise notified by us at the point of order.  Any products on backorder will be shipped according to the manufacturing and shipping time.

6) International Shipments. 

We can accept international orders. Please contact us to confirm shipping charges.

7) Warranty. 

Please refer to warranty time on product page. Please refer to warranty term.

8) Return & Restocking Policy.

Please refer to our Product Return and Refund Policy.

9) Incorrect and Damaged Shipments. 

Planet will, at our discretion, replace or issue a refund for any damaged or incorrect items as well as any applicable shipping costs if we made an error shipping your order or it was damaged in shipment. Please note any obvious damage, shortage, or incorrectly shipped item must be notified to us within 72 hours of receipt of goods.

10) Limitation of Liability. 

To the maximum extent allowed by law, Planet shall not be liable for any special, consequential, exemplary or incidental damages (including lost or anticipated revenues or profits relating to the same), arising from any claim relating to these terms of sale, this site, the catalog, product(s) or order(s), whether such claim is based on warranty, contract, tort (including negligence or strict liability) or otherwise. In no event will the collective liability of Planet exceed the amount you have paid to the company for the applicable order or product out of which liability arose. These limitations shall apply notwithstanding any failure of essential purpose of any remedy.